{"id":1974,"date":"2025-04-11T16:05:24","date_gmt":"2025-04-11T09:05:24","guid":{"rendered":"https:\/\/uvote.vn\/chinh-sach-bao-mat\/"},"modified":"2026-04-22T14:44:16","modified_gmt":"2026-04-22T07:44:16","slug":"chinh-sach-bao-mat","status":"publish","type":"page","link":"https:\/\/uvote.vn\/en\/chinh-sach-bao-mat\/","title":{"rendered":"Chinh sach bao mat"},"content":{"rendered":"<p><b>CH\u00cdNH S\u00c1CH B\u1ea2O V\u1ec6 D\u1eee LI\u1ec6U C\u00c1 NH\u00c2N V\u00c0 TH\u00d4NG TIN GIAO D\u1ecaCH NG\u01af\u1edcI TI\u00caU D\u00d9NG<\/b><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\"><b>M\u1ee5c \u0111\u00edch<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Trong qu\u00e1 tr\u00ecnh cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111i\u1ec7n t\u1eed (\u201c<\/span><b>D\u1ecbch v\u1ee5<\/b><span style=\"font-weight: 400;\">\u201d) cho Kh\u00e1ch h\u00e0ng, Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 ph\u1ea3i ti\u1ebfp c\u1eadn, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u1ed7i Kh\u00e1ch h\u00e0ng. Th\u1ea5u hi\u1ec3u v\u00e0 t\u00f4n tr\u1ecdng quy\u1ec1n ri\u00eang t\u01b0 v\u00e0 c\u00e1c y\u00eau c\u1ea7u b\u1ea3o m\u1eadt c\u1ee7a Kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi d\u1eef li\u1ec7u c\u00e1 nh\u00e2n, Ch\u00fang t\u00f4i ban h\u00e0nh v\u00e0 th\u1ef1c hi\u1ec7n Ch\u00ednh s\u00e1ch quy\u1ec1n ri\u00eang t\u01b0 (\u201c<\/span><b>Ch\u00ednh s\u00e1ch<\/b><span style=\"font-weight: 400;\">\u201d) n\u00e0y nh\u1eb1m thi\u1ebft l\u1eadp v\u00e0 duy tr\u00ec c\u00e1c ti\u00eau chu\u1ea9n cao \u0111\u1ed1i v\u1edbi vi\u1ec7c thu th\u1eadp, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ch\u00ednh s\u00e1ch n\u00e0y s\u1ebd quy \u0111\u1ecbnh chi ti\u1ebft d\u1eef li\u1ec7u c\u00e1 nh\u00e2n Ch\u00fang t\u00f4i thu th\u1eadp, m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng d\u1eef li\u1ec7u c\u00e1 nh\u00e2n, ph\u01b0\u01a1ng ph\u00e1p duy tr\u00ec an to\u00e0n d\u1eef li\u1ec7u c\u00e1 nh\u00e2n v\u00e0 c\u00e1c th\u00f4ng tin kh\u00e1c c\u00f3 li\u00ean quan.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\"><b>\u0110\u1ecbnh ngh\u0129a<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b><i>Kh\u00e1ch h\u00e0ng<\/i><\/b><span style=\"font-weight: 400;\">: l\u00e0 c\u00e1 nh\u00e2n ti\u1ebfp c\u1eadn, t\u00ecm hi\u1ec3u, \u0111\u0103ng k\u00fd, s\u1eed d\u1ee5ng ho\u1eb7c c\u00f3 li\u00ean quan trong quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng, cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a Ch\u00fang t\u00f4i.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b><i>D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/i><\/b><span style=\"font-weight: 400;\"> hay <\/span><b><i>DLCN<\/i><\/b><span style=\"font-weight: 400;\">: l\u00e0 th\u00f4ng tin d\u01b0\u1edbi d\u1ea1ng k\u00fd hi\u1ec7u, ch\u1eef vi\u1ebft, ch\u1eef s\u1ed1, h\u00ecnh \u1ea3nh, \u00e2m thanh ho\u1eb7c d\u1ea1ng t\u01b0\u01a1ng t\u1ef1 tr\u00ean m\u00f4i tr\u01b0\u1eddng \u0111i\u1ec7n t\u1eed g\u1eafn li\u1ec1n v\u1edbi m\u1ed9t con ng\u01b0\u1eddi c\u1ee5 th\u1ec3 ho\u1eb7c gi\u00fap x\u00e1c \u0111\u1ecbnh m\u1ed9t con ng\u01b0\u1eddi c\u1ee5 th\u1ec3. D\u1eef li\u1ec7u c\u00e1 nh\u00e2n bao g\u1ed3m D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u01a1 b\u1ea3n v\u00e0 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n nh\u1ea1y c\u1ea3m.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b><i>B\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/i><\/b><span style=\"font-weight: 400;\">: L\u00e0 ho\u1ea1t \u0111\u1ed9ng ph\u00f2ng ng\u1eeba, ph\u00e1t hi\u1ec7n, ng\u0103n ch\u1eb7n, x\u1eed l\u00fd h\u00e0nh vi vi ph\u1ea1m li\u00ean quan \u0111\u1ebfn D\u1eef li\u1ec7u c\u00e1 nh\u00e2n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b><i>X\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/i><\/b><span style=\"font-weight: 400;\">: L\u00e0 m\u1ed9t ho\u1eb7c nhi\u1ec1u ho\u1ea1t \u0111\u1ed9ng t\u00e1c \u0111\u1ed9ng t\u1edbi D\u1eef li\u1ec7u c\u00e1 nh\u00e2n, nh\u01b0: thu th\u1eadp, ghi, ph\u00e2n t\u00edch, x\u00e1c nh\u1eadn, l\u01b0u tr\u1eef, ch\u1ec9nh s\u1eeda, c\u00f4ng khai, k\u1ebft h\u1ee3p, truy c\u1eadp, truy xu\u1ea5t, thu h\u1ed3i, m\u00e3 h\u00f3a, gi\u1ea3i m\u00e3, sao ch\u00e9p, chia s\u1ebb, truy\u1ec1n \u0111\u01b0a, cung c\u1ea5p, chuy\u1ec3n giao, x\u00f3a, h\u1ee7y D\u1eef li\u1ec7u c\u00e1 nh\u00e2n ho\u1eb7c c\u00e1c h\u00e0nh \u0111\u1ed9ng kh\u00e1c c\u00f3 li\u00ean quan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b><i>B\u00ean th\u1ee9 ba<\/i><\/b><span style=\"font-weight: 400;\">: L\u00e0 t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n kh\u00e1c ngo\u00e0i FIS v\u00e0 Kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch theo Ch\u00ednh s\u00e1ch n\u00e0y.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 l\u00e0m r\u00f5 h\u01a1n, c\u00e1c t\u1eeb ng\u1eef n\u00e0o ch\u01b0a \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch t\u1ea1i \u0110i\u1ec1u n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3u v\u00e0 \u00e1p d\u1ee5ng theo ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\"><b>Th\u00f4ng tin chung<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Lo\u1ea1i D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c thu th\u1eadp<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c Ch\u00fang t\u00f4i thu th\u1eadp bao g\u1ed3m c\u00e1c d\u1eef li\u1ec7u li\u00ean quan \u0111\u1ebfn vi\u1ec7c thi\u1ebft l\u1eadp, \u0111\u0103ng k\u00fd D\u1ecbch v\u1ee5, c\u00f9ng c\u00e1c th\u00f4ng tin kh\u00e1c v\u1ec1 ho\u1ea1t \u0111\u1ed9ng s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 c\u1ee7a Kh\u00e1ch h\u00e0ng. Lo\u1ea1i D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c Ch\u00fang t\u00f4i thu th\u1eadp ph\u1ee5 thu\u1ed9c v\u00e0o D\u1ecbch v\u1ee5 m\u00e0 Kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng, trong \u0111\u00f3 c\u00f3 th\u1ec3 bao g\u1ed3m:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c d\u1eef li\u1ec7u Kh\u00e1ch h\u00e0ng ho\u1eb7c b\u00ean th\u1ee9 ba cung c\u1ea5p cho Ch\u00fang t\u00f4i khi \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 v\u00e0 c\u1ea3 d\u1eef li\u1ec7u ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh Kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5, bao g\u1ed3m c\u00e1c th\u00f4ng tin: H\u1ecd, ch\u1eef \u0111\u1ec7m v\u00e0 t\u00ean khai sinh; Ng\u00e0y, th\u00e1ng, n\u0103m sinh; N\u01a1i sinh, n\u01a1i \u0111\u0103ng k\u00fd khai sinh, n\u01a1i th\u01b0\u1eddng tr\u00fa, n\u01a1i t\u1ea1m tr\u00fa, n\u01a1i \u1edf hi\u1ec7n t\u1ea1i, qu\u00ea qu\u00e1n, \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7; Qu\u1ed1c t\u1ecbch; H\u00ecnh \u1ea3nh c\u1ee7a c\u00e1 nh\u00e2n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">D\u1ecbch v\u1ee5 trung gian thanh to\u00e1n: Ch\u1ec9 bao g\u1ed3m m\u00e3 giao d\u1ecbch c\u1ee7a trung gian thanh to\u00e1n tr\u1ea3 v\u1ec1 \u0111\u1ec3 \u0111\u1ed1i so\u00e1t; kh\u00f4ng x\u1eed l\u00fd &amp; l\u01b0u d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng khi thanh to\u00e1n.<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ngu\u1ed3n thu th\u1eadp D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c Ch\u00fang t\u00f4i thu th\u1eadp tr\u1ef1c ti\u1ebfp t\u1eeb Kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5. Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p kh\u00e1c v\u00e0 trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p, D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c Ch\u00fang t\u00f4i thu th\u1eadp th\u00f4ng qua b\u00ean th\u1ee9 ba. Khi \u0111\u00f3, ngo\u00e0i c\u00e1c cam k\u1ebft \u0111\u01b0\u1ee3c ghi nh\u1eadn t\u1ea1i Ch\u00ednh s\u00e1ch n\u00e0y, C\u00f4ng ty s\u1ebd \u0111\u1ed3ng th\u1eddi tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u00e0 gi\u1edbi h\u1ea1n kh\u00e1c theo y\u00eau c\u1ea7u c\u1ee7a B\u00ean th\u1ee9 ba. B\u00ean th\u1ee9 ba trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n: C\u1ed5ng thanh to\u00e1n d\u1ecbch v\u1ee5 b\u00ecnh ch\u1ecdn \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp trong \u201cH\u01b0\u1edbng d\u1eabn thanh to\u00e1n\u201d v\u00e0 \u0111\u01a1n v\u1ecb t\u1ed5 ch\u1ee9c cu\u1ed9c thi Miss Grand Vi\u1ec7t Nam 2023 &#8211; C\u00f4ng ty TNHH Qu\u1ea3ng c\u00e1o Th\u01b0\u01a1ng m\u1ea1i Sen V\u00e0ng.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">M\u1ee5c \u0111\u00edch thu th\u1eadp v\u00e0 x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c Ch\u00fang t\u00f4i thu th\u1eadp, x\u1eed l\u00fd nh\u1eb1m m\u1ee5c \u0111\u00edch thi\u1ebft y\u1ebfu l\u00e0 thi\u1ebft l\u1eadp v\u00e0 cung c\u1ea5p D\u1ecbch v\u1ee5 cho Kh\u00e1ch h\u00e0ng, bao g\u1ed3m:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u0103m s\u00f3c, h\u1ed7 tr\u1ee3 sau b\u00e1n h\u00e0ng;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Li\u00ean l\u1ea1c v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i D\u1ecbch v\u1ee5;<\/span><\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ngo\u00e0i c\u00e1c n\u1ed9i dung n\u00f3i tr\u00ean, trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p, Ch\u00fang t\u00f4i c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u1ec3 n\u1eafm b\u1eaft t\u1ed1t h\u01a1n nhu c\u1ea7u, \u0111\u00e1nh gi\u00e1 c\u1ee7a Kh\u00e1ch h\u00e0ng, n\u00e2ng c\u1ea5p c\u1ea3i ti\u1ebfn D\u1ecbch v\u1ee5, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m Kh\u00e1ch h\u00e0ng, v\u00e0 gi\u1edbi thi\u1ec7u cho Kh\u00e1ch h\u00e0ng c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i m\u00e0 Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 quan t\u00e2m;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ngo\u00e0i ra, Ch\u00fang t\u00f4i c\u0169ng c\u00f3 th\u1ec3 x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng cho c\u00e1c m\u1ee5c \u0111\u00edch kh\u00e1c \u0111\u01b0\u1ee3c Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd, x\u1eed l\u00fd cho c\u00e1c l\u1ee3i \u00edch h\u1ee3p l\u00fd c\u1ee7a Ch\u00fang t\u00f4i, v\u00e0 m\u1ee5c \u0111\u00edch kh\u00e1c theo y\u00eau c\u1ea7u, ho\u1eb7c c\u1ea5p ph\u00e9p c\u1ee7a ph\u00e1p lu\u1eadt. N\u1ed9i dung chi ti\u1ebft c\u1ee7a vi\u1ec7c x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p n\u00e0y \u0111\u01b0\u1ee3c ghi nh\u1eadn c\u1ee5 th\u1ec3 t\u1ea1i t\u1ea1i \u0110i\u1ec1u 4 Ch\u00ednh s\u00e1ch n\u00e0y.<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Th\u1eddi gian l\u01b0u tr\u1eef D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i s\u1ebd ch\u1ec9 l\u01b0u tr\u1eef D\u1eef li\u1ec7u c\u00e1 nh\u00e2n trong th\u1eddi h\u1ea1n c\u1ea7n thi\u1ebft v\u00e0 ph\u00f9 h\u1ee3p:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nh\u1eb1m th\u1ef1c hi\u1ec7n c\u00e1c M\u1ee5c \u0111\u00edch thu th\u1eadp v\u00e0 x\u1eed l\u00fd d\u1eef li\u1ec7u (theo \u0110i\u1ec1u 3.3);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nh\u1eb1m \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u00e0 y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt \u00e1p d\u1ee5ng;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Theo c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c \u0111\u01b0\u1ee3c s\u1ef1 cho ph\u00e9p c\u1ee7a c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/span><\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">D\u1eef li\u1ec7u c\u00e1 nh\u00e2n s\u1ebd \u0111\u01b0\u1ee3c ng\u1eebng l\u01b0u tr\u1eef, x\u00f3a b\u1ecf theo y\u00eau c\u1ea7u c\u1ee7a Kh\u00e1ch h\u00e0ng theo \u0110i\u1ec1u 6 ho\u1eb7c c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a lu\u1eadt c\u00f3 li\u00ean quan.<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">T\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n v\u00e0 Chia s\u1ebb D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">akaBot \u2013 C\u00f4ng ty TNHH H\u1ec7 th\u1ed1ng th\u00f4ng tin FPT (\u201c<\/span><b>FIS<\/b><span style=\"font-weight: 400;\">\u201d).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tr\u00ean c\u01a1 s\u1edf ph\u00f9 h\u1ee3p v\u1edbi M\u1ee5c \u0111\u00edch tr\u00ecnh b\u00e0y t\u1ea1i \u0110i\u1ec1u 3.3, Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 ti\u1ebft l\u1ed9 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng trong ph\u1ea1m vi nh\u01b0 sau:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u1ed9i b\u1ed9 doanh nghi\u1ec7p Ch\u00fang t\u00f4i bao g\u1ed3m:<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1eadp \u0111o\u00e0n FPT v\u00e0 c\u00e1c C\u00f4ng ty th\u00e0nh vi\u00ean thu\u1ed9c T\u1eadp \u0111o\u00e0n FPT.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c C\u00f4ng ty th\u00e0nh vi\u00ean m\u00e0 FIS tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp s\u1edf h\u1eefu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c nh\u00e0 th\u1ea7u, \u0111\u1ea1i l\u00fd, \u0111\u1ed1i t\u00e1c v\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1eadn h\u00e0nh, c\u1ee7a FIS.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c chi nh\u00e1nh, \u0111\u01a1n v\u1ecb kinh doanh v\u00e0 c\u00e1c c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c t\u1ea1i c\u00e1c chi nh\u00e1nh, \u0111\u01a1n v\u1ecb kinh doanh, \u0111\u1ea1i l\u00fd c\u1ee7a FIS.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c c\u1eeda h\u00e0ng th\u01b0\u01a1ng m\u1ea1i v\u00e0 nh\u00e0 b\u00e1n l\u1ebb li\u00ean quan t\u1edbi vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i c\u1ee7a FIS.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c c\u1ed1 v\u1ea5n chuy\u00ean nghi\u1ec7p<\/span><span style=\"font-weight: 400;\"> c\u1ee7a FIS nh\u01b0 ki\u1ec3m to\u00e1n, lu\u1eadt s\u01b0,\u2026 theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c \u0111\u1ed1i t\u00e1c kinh doanh, nh\u00e0 cung \u1ee9ng d\u1ecbch v\u1ee5 m\u00e0 Ch\u00fang t\u00f4i h\u1ee3p t\u00e1c \u0111\u1ec3 cung c\u1ea5p D\u1ecbch v\u1ee5 cho Kh\u00e1ch h\u00e0ng;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c b\u00ean kh\u00e1c v\u1edbi s\u1ef1 \u0111\u1ed3ng \u00fd v\u00e0 ch\u1ec9 d\u1eabn c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u00f2a \u00e1n, c\u00e1c c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u00e0\/ho\u1eb7c khi \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u v\u00e0 ph\u00e1p lu\u1eadt cho ph\u00e9p<\/span><\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vi\u1ec7c ti\u1ebft l\u1ed9 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n theo \u0110i\u1ec1u 3.5 n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u00ean c\u01a1 s\u1edf c\u1ea7n thi\u1ebft ph\u1ea3i bi\u1ebft v\u00e0 t\u01b0\u01a1ng th\u00edch \u0111\u1ed1i v\u1edbi m\u1ee5c \u0111\u00edch m\u00e0 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u00f3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd. B\u00ean nh\u1eadn d\u1eef li\u1ec7u s\u1ebd \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u thi\u1ebft l\u1eadp v\u00e0 duy tr\u00ec c\u00e1c bi\u1ec7n ph\u00e1p k\u1ef9 thu\u1eadt nh\u1eb1m \u0111\u1ea3m b\u1ea3o an to\u00e0n th\u00f4ng tin, \u0111\u1ed3ng th\u1eddi, tu\u00e2n th\u1ee7 ch\u1eb7t ch\u1ebd theo c\u00e1c y\u00eau c\u1ea7u v\u00e0 h\u01b0\u1edbng d\u1eabn kh\u00e1c c\u1ee7a Ch\u00fang t\u00f4i v\u00e0 ph\u00e1p lu\u1eadt c\u00f3 li\u00ean quan. M\u1eb7c d\u00f9 Ch\u00fang t\u00f4i s\u1ebd th\u1ef1c hi\u1ec7n m\u1ecdi n\u1ed7 l\u1ef1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c th\u00f4ng tin Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u1ea9n danh\/m\u00e3 h\u00f3a, nh\u01b0ng kh\u00f4ng th\u1ec3 lo\u1ea1i tr\u1eeb ho\u00e0n to\u00e0n r\u1ee7i ro c\u00e1c d\u1eef li\u1ec7u n\u00e0y c\u00f3 th\u1ec3 b\u1ecb ti\u1ebft l\u1ed9 trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 s\u1ef1 tham gia c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n kh\u00e1c \u0111\u01b0\u1ee3c n\u00eau t\u1ea1i \u0110i\u1ec1u n\u00e0y, Ch\u00fang t\u00f4i s\u1ebd th\u00f4ng b\u00e1o cho Kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n.<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\"><b>C\u1edf s\u1edf d\u1eef li\u1ec7u<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">X\u1eed l\u00fd nh\u1eb1m th\u1ef1c hi\u1ec7n h\u1ee3p \u0111\u1ed3ng<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c Ch\u00fang t\u00f4i x\u1eed l\u00fd nh\u1eb1m m\u1ee5c \u0111\u00edch thi\u1ebft l\u1eadp, th\u1ef1c hi\u1ec7n, ch\u1ea5m d\u1ee9t h\u1ee3p \u0111\u1ed3ng d\u1ecbch v\u1ee5, ho\u1eb7c th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c c\u00f3 li\u00ean quan \u0111\u1ebfn m\u1ee5c \u0111\u00edch c\u1ee7a h\u1ee3p \u0111\u1ed3ng d\u1ecbch v\u1ee5.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tr\u01b0\u1edbc khi h\u1ee3p \u0111\u1ed3ng \u0111\u01b0\u1ee3c k\u00fd k\u1ebft, D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd nh\u1eb1m m\u1ee5c \u0111\u00edch chu\u1ea9n b\u1ecb, cung c\u1ea5p b\u00e1o gi\u00e1 ho\u1eb7c \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u c\u1ee7a Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00f3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u0111\u00e0m ph\u00e1n, k\u00fd k\u1ebft h\u1ee3p \u0111\u1ed3ng d\u1ecbch v\u1ee5.<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">X\u1eed l\u00fd theo y\u00eau c\u1ea7u ph\u00e1p lu\u1eadt<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c Ch\u00fang t\u00f4i x\u1eed l\u00fd m\u00e0 kh\u00f4ng c\u1ea7n c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a Kh\u00e1ch h\u00e0ng trong tr\u01b0\u1eddng h\u1ee3p vi\u1ec7c x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u, ho\u1eb7c cho ph\u00e9p b\u1edfi ph\u00e1p lu\u1eadt. Khi \u0111\u00f3 vi\u1ec7c x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n ch\u1ec9 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong ph\u1ea1m vi c\u1ea7n thi\u1ebft tr\u1ecdng ph\u1ea1m vi cho ph\u00e9p b\u1edfi ph\u00e1p lu\u1eadt. Ch\u00fang t\u00f4i \u0111\u1ea3m b\u1ea3o vi\u1ec7c tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt c\u00f3 li\u00ean quan trong qu\u00e1 tr\u00ecnh x\u1eed l\u00fd.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c tr\u01b0\u1eddng h\u1ee3p x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n theo y\u00eau c\u1ea7u v\u00e0 cho ph\u00e9p c\u1ee7a ph\u00e1p lu\u1eadt bao g\u1ed3m:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trong tr\u01b0\u1eddng h\u1ee3p kh\u1ea9n c\u1ea5p, c\u1ea7n x\u1eed l\u00fd ngay d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u00f3 li\u00ean quan \u0111\u00ea\u0309 ba\u0309o v\u00ea\u0323 t\u00ednh m\u1ea1ng, s\u1ee9c kh\u1ecfe c\u1ee7a Ch\u1ee7 th\u1ec3 d\u1eef li\u1ec7u ho\u1eb7c ng\u01b0\u01a1\u0300i kh\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vi\u1ec7c c\u00f4ng khai d\u1eef li\u1ec7u c\u00e1 nh\u00e2n theo quy \u0111\u1ecbnh c\u1ee7a lu\u1eadt.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vi\u00ea\u0323c x\u01b0\u0309 ly\u0301 d\u01b0\u0303 li\u00ea\u0323u cu\u0309a c\u01a1 quan nha\u0300 n\u01b0\u01a1\u0301c co\u0301 th\u00e2\u0309m quy\u00ea\u0300n trong tr\u01b0\u01a1\u0300ng h\u01a1\u0323p ti\u0300nh tra\u0323ng kh\u00e2\u0309n c\u00e2\u0301p v\u00ea\u0300 qu\u00f4\u0301c pho\u0300ng, an ninh qu\u00f4\u0301c gia, tr\u00e2\u0323t t\u01b0\u0323 an toa\u0300n xa\u0303 h\u00f4\u0323i, tha\u0309m ho\u0323a l\u01a1\u0301n, di\u0323ch b\u00ea\u0323nh nguy hi\u00ea\u0309m; khi co\u0301 nguy c\u01a1 \u0111e do\u0323a an ninh, qu\u00f4\u0301c pho\u0300ng nh\u01b0ng ch\u01b0a \u0111\u00ea\u0301n m\u01b0\u0301c ban b\u00f4\u0301 ti\u0300nh tra\u0323ng kh\u00e2\u0309n c\u00e2\u0301p; pho\u0300ng, ch\u00f4\u0301ng ba\u0323o loa\u0323n, khu\u0309ng b\u00f4\u0301, pho\u0300ng, ch\u00f4\u0301ng t\u00f4\u0323i pha\u0323m v\u00e0 vi ph\u1ea1m ph\u00e1p lu\u1eadt theo quy \u0111\u1ecbnh c\u1ee7a lu\u1eadt.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phu\u0323c vu\u0323 hoa\u0323t \u0111\u00f4\u0323ng cu\u0309a c\u01a1 quan nha\u0300 n\u01b0\u01a1\u0301c \u0111a\u0303 \u0111\u01b0\u01a1\u0323c quy \u0111i\u0323nh theo lu\u00e2\u0323t chuy\u00ean nga\u0300nh.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\"><b>B\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c cam k\u1ebft b\u1ea3o m\u1eadt t\u1ed1i \u0111a theo quy \u0111\u1ecbnh c\u1ee7a Ch\u00fang t\u00f4i v\u00e0 quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt. Vi\u1ec7c x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u1ed7i Kh\u00e1ch h\u00e0ng ch\u1ec9 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n khi c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a Kh\u00e1ch h\u00e0ng, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i kh\u00f4ng s\u1eed d\u1ee5ng, chuy\u1ec3n giao, cung c\u1ea5p hay chia s\u1ebb cho b\u00ean th\u1ee9 ba n\u00e0o v\u1ec1 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng khi kh\u00f4ng c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a Kh\u00e1ch h\u00e0ng, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i s\u1ebd tu\u00e2n th\u1ee7 c\u00e1c nguy\u00ean t\u1eafc b\u1ea3o m\u1eadt D\u1eef li\u1ec7u c\u00e1 nh\u00e2n kh\u00e1c theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i thi\u1ebft l\u1eadp v\u00e0 duy tr\u00ec c\u00e1c bi\u1ec7n ph\u00e1p k\u1ef9 thu\u1eadt v\u00e0 qu\u1ea3n l\u00fd nh\u1eb1m \u0111\u1ea3m b\u1ea3o t\u00ednh b\u1ea3o m\u1eadt v\u00e0 an to\u00e0n cho D\u1eef li\u1ec7u c\u00e1 nh\u00e2n, bao g\u1ed3m tr\u00e1nh vi\u1ec7c D\u1eef li\u1ec7u c\u00e1 nh\u00e2n b\u1ecb truy nh\u1eadp, s\u1eed d\u1ee5ng, ti\u1ebft l\u1ed9, gi\u00e1n \u0111o\u1ea1n, s\u1eeda \u0111\u1ed5i ho\u1eb7c ph\u00e1 ho\u1ea1i tr\u00e1i ph\u00e9p, v\u00e0 b\u1ea3o \u0111\u1ea3m t\u00ednh nguy\u00ean v\u1eb9n, t\u00ednh b\u1ea3o m\u1eadt v\u00e0 t\u00ednh kh\u1ea3 d\u1ee5ng c\u1ee7a d\u1eef li\u1ec7u.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Tr\u01b0\u1eddng h\u1ee3p s\u1ef1 c\u1ed1 kh\u00f4ng mong mu\u1ed1n ph\u00e1t sinh, Ch\u00fang t\u00f4i s\u1ebd ngay l\u1eadp t\u1ee9c th\u00f4ng b\u00e1o cho Kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi, \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p \u1ee9ng ph\u00f3 \u0111\u1ec3 gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a c\u00e1c thi\u1ec7t h\u1ea1i c\u00f3 th\u1ec3 x\u1ea3y ra \u0111\u1ed1i v\u1edbi D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\"><b>C\u00e1ch th\u1ee9c x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i \u00e1p d\u1ee5ng m\u1ed9t ho\u1eb7c nhi\u1ec1u ho\u1ea1t \u0111\u1ed9ng t\u00e1c \u0111\u1ed9ng t\u1edbi D\u1eef li\u1ec7u c\u00e1 nh\u00e2n nh\u01b0: thu th\u1eadp, ghi, ph\u00e2n t\u00edch, x\u00e1c nh\u1eadn, l\u01b0u tr\u1eef, ch\u1ec9nh s\u1eeda, c\u00f4ng khai, k\u1ebft h\u1ee3p, truy c\u1eadp, truy xu\u1ea5t, thu h\u1ed3i, m\u00e3 h\u00f3a, gi\u1ea3i m\u00e3, sao ch\u00e9p, chia s\u1ebb, truy\u1ec1n \u0111\u01b0a, cung c\u1ea5p, chuy\u1ec3n giao, x\u00f3a, h\u1ee7y d\u1eef li\u1ec7u c\u00e1 nh\u00e2n ho\u1eb7c c\u00e1c h\u00e0nh \u0111\u1ed9ng kh\u00e1c c\u00f3 li\u00ean quan.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\"><b>Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a Kh\u00e1ch h\u00e0ng<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Quy\u1ec1n c\u1ee7a Kh\u00e1ch h\u00e0ng<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng l\u00e0 ch\u1ee7 th\u1ec3 c\u1ee7a D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u00f3 c\u00e1c quy\u1ec1n sau trong vi\u1ec7c b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quy\u1ec1n \u0111\u01b0\u1ee3c bi\u1ebft v\u1ec1 ho\u1ea1t \u0111\u1ed9ng x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quy\u1ec1n \u0111\u1ed3ng \u00fd ho\u1eb7c kh\u00f4ng \u0111\u1ed3ng \u00fd cho ph\u00e9p x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quy\u1ec1n r\u00fat l\u1ea1i s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a m\u00ecnh b\u1eb1ng v\u0103n b\u1ea3n g\u1eedi \u0111\u1ebfn Ch\u00fang t\u00f4i, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c. Vi\u1ec7c r\u00fat l\u1ea1i s\u1ef1 \u0111\u1ed3ng \u00fd kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u00ednh h\u1ee3p ph\u00e1p c\u1ee7a vi\u1ec7c x\u1eed l\u00fd d\u1eef li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd v\u1edbi Ch\u00fang t\u00f4i tr\u01b0\u1edbc khi r\u00fat l\u1ea1i s\u1ef1 \u0111\u1ed3ng \u00fd.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quy\u1ec1n \u0111\u01b0\u1ee3c x\u00f3a ho\u1eb7c y\u00eau c\u1ea7u x\u00f3a d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quy\u1ec1n \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u h\u1ea1n ch\u1ebf x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c;<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quy\u1ec1n khi\u1ebfu n\u1ea1i, t\u1ed1 c\u00e1o, kh\u1edfi ki\u1ec7n \u0111\u1ec3 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quy\u1ec1n y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng thi\u1ec7t h\u1ea1i theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt khi x\u1ea3y ra vi ph\u1ea1m quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p c\u00e1c b\u00ean c\u00f3 th\u1ecfa thu\u1eadn kh\u00e1c ho\u1eb7c lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quy\u1ec1n t\u1ef1 b\u1ea3o v\u1ec7 theo quy \u0111\u1ecbnh c\u1ee7a B\u1ed9 lu\u1eadt D\u00e2n s\u1ef1, lu\u1eadt kh\u00e1c c\u00f3 li\u00ean quan v\u00e0 Ngh\u1ecb \u0111\u1ecbnh n\u00e0y, ho\u1eb7c y\u00eau c\u1ea7u c\u01a1 quan, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ea9m quy\u1ec1n th\u1ef1c hi\u1ec7n c\u00e1c ph\u01b0\u01a1ng th\u1ee9c b\u1ea3o v\u1ec7 quy\u1ec1n d\u00e2n s\u1ef1 theo quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 11 B\u1ed9 lu\u1eadt D\u00e2n s\u1ef1.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c quy\u1ec1n kh\u00e1c theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ngh\u0129a v\u1ee5 c\u1ee7a Kh\u00e1ch h\u00e0ng<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt, quy \u0111\u1ecbnh, h\u01b0\u1edbng d\u1eabn c\u1ee7a Ch\u00fang t\u00f4i li\u00ean quan \u0111\u1ebfn x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, trung th\u1ef1c, ch\u00ednh x\u00e1c D\u1eef li\u1ec7u c\u00e1 nh\u00e2n, c\u00e1c th\u00f4ng tin kh\u00e1c theo y\u00eau c\u1ea7u c\u1ee7a Ch\u00fang t\u00f4i khi \u0111\u0103ng k\u00fd v\u00e0 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a Ch\u00fang t\u00f4i v\u00e0 khi c\u00f3 thay \u0111\u1ed5i v\u1ec1 c\u00e1c th\u00f4ng tin n\u00e0y. Ch\u00fang t\u00f4i s\u1ebd ti\u1ebfn h\u00e0nh b\u1ea3o m\u1eadt D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng c\u0103n c\u1ee9 tr\u00ean th\u00f4ng tin Kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u0103ng k\u00fd, do \u0111\u00f3 n\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 th\u00f4ng tin sai l\u1ec7ch n\u00e0o Ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong tr\u01b0\u1eddng h\u1ee3p th\u00f4ng tin \u0111\u00f3 l\u00e0m \u1ea3nh h\u01b0\u1edfng ho\u1eb7c h\u1ea1n ch\u1ebf quy\u1ec1n l\u1ee3i c\u1ee7a Kh\u00e1ch h\u00e0ng. Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u00f4ng b\u00e1o, n\u1ebfu c\u00f3 ph\u00e1t sinh r\u1ee7i ro, t\u1ed5n th\u1ea5t th\u00ec Kh\u00e1ch h\u00e0ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 nh\u1eefng sai s\u00f3t hay h\u00e0nh vi l\u1ee3i d\u1ee5ng, l\u1eeba \u0111\u1ea3o khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 do l\u1ed7i c\u1ee7a m\u00ecnh ho\u1eb7c do kh\u00f4ng cung c\u1ea5p \u0111\u00fang, \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c, k\u1ecbp th\u1eddi s\u1ef1 thay \u0111\u1ed5i th\u00f4ng tin; bao g\u1ed3m c\u1ea3 thi\u1ec7t h\u1ea1i v\u1ec1 t\u00e0i ch\u00ednh, chi ph\u00ed ph\u00e1t sinh do th\u00f4ng tin cung c\u1ea5p sai ho\u1eb7c kh\u00f4ng th\u1ed1ng nh\u1ea5t.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u1ed1i h\u1ee3p v\u1edbi Ch\u00fang t\u00f4i, c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n ho\u1eb7c b\u00ean th\u1ee9 ba trong tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh c\u00e1c v\u1ea5n \u0111\u1ec1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u00ednh b\u1ea3o m\u1eadt D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ef1 b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh; ch\u1ee7 \u0111\u1ed9ng \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p nh\u1eb1m b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a Ch\u00fang t\u00f4i; th\u00f4ng b\u00e1o k\u1ecbp th\u1eddi cho Ch\u00fang t\u00f4i khi ph\u00e1t hi\u1ec7n th\u1ea5y c\u00f3 sai s\u00f3t, nh\u1ea7m l\u1eabn v\u1ec1 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh ho\u1eb7c nghi ng\u1edd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh \u0111ang b\u1ecb x\u00e2m ph\u1ea1m.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi nh\u1eefng th\u00f4ng tin, d\u1eef li\u1ec7u, ch\u1ea5p thu\u1eadn m\u00e0 m\u00ecnh t\u1ea1o l\u1eadp, cung c\u1ea5p tr\u00ean m\u00f4i tr\u01b0\u1eddng m\u1ea1ng; t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong tr\u01b0\u1eddng h\u1ee3p D\u1eef li\u1ec7u c\u00e1 nh\u00e2n b\u1ecb r\u00f2 r\u1ec9, x\u00e2m ph\u1ea1m do l\u1ed7i c\u1ee7a m\u00ecnh.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt c\u00e1c Quy \u0111\u1ecbnh, Ch\u00ednh s\u00e1ch c\u1ee7a Ch\u00fang t\u00f4i trong t\u1eebng th\u1eddi k\u1ef3 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o t\u1edbi Kh\u00e1ch h\u00e0ng ho\u1eb7c \u0111\u0103ng t\u1ea3i tr\u00ean c\u00e1c website v\u00e0 ho\u1eb7c c\u00e1c k\u00eanh giao d\u1ecbch kh\u00e1c c\u1ee7a Ch\u00fang t\u00f4i. Th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng theo h\u01b0\u1edbng d\u1eabn c\u1ee7a Ch\u00fang t\u00f4i \u0111\u1ec3 th\u1ec3 hi\u1ec7n r\u00f5 vi\u1ec7c ch\u1ea5p thu\u1eadn ho\u1eb7c kh\u00f4ng ch\u1ea5p thu\u1eadn \u0111\u1ed1i v\u1edbi c\u00e1c m\u1ee5c \u0111\u00edch x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n m\u00e0 Ch\u00fang t\u00f4i th\u00f4ng b\u00e1o t\u1edbi Kh\u00e1ch h\u00e0ng trong t\u1eebng th\u1eddi k\u1ef3.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u00f4n tr\u1ecdng, b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c tr\u00e1ch nhi\u1ec7m kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\"><b>Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd y\u00eau c\u1ea7u th\u1ef1c hi\u1ec7n quy\u1ec1n c\u1ee7a Kh\u00e1ch h\u00e0ng<\/b><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"2\"><span style=\"font-weight: 400;\">Khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u th\u1ef1c hi\u1ec7n quy\u1ec1n c\u1ee7a Kh\u00e1ch h\u00e0ng theo \u0110i\u1ec1u 5.1 t\u1eeb ng\u01b0\u1eddi y\u00eau c\u1ea7u, Ch\u00fang t\u00f4i s\u1ebd th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc c\u1ea7n thi\u1ebft \u0111\u1ec3 x\u00e1c nh\u1eadn nh\u1eadn d\u1ea1ng c\u1ee7a ng\u01b0\u1eddi y\u00eau c\u1ea7u tr\u01b0\u1edbc khi tri\u1ec3n khai c\u00e1c quy\u1ec1n m\u00e0 ng\u01b0\u1eddi y\u00eau c\u1ea7u mu\u1ed1n \u00e1p d\u1ee5ng. Trong tr\u01b0\u1eddng h\u1ee3p c\u1ea7n thi\u1ebft, Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n kh\u1edbp D\u1eef li\u1ec7u c\u00e1 nh\u00e2n cung c\u1ea5p b\u1edfi ng\u01b0\u1eddi y\u00eau c\u1ea7u khi g\u1eedi y\u00eau c\u1ea7u th\u1ef1c hi\u1ec7n quy\u1ec1n v\u1edbi d\u1eef li\u1ec7u m\u00e0 Ch\u00fang t\u00f4i \u0111\u00e3 v\u00e0 \u0111ang l\u01b0u tr\u1eef.<\/span><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Tr\u01b0\u1eddng h\u1ee3p Ch\u00fang t\u00f4i th\u1ef1c hi\u1ec7n vi\u1ec7c x\u00f3a, h\u1ee7y, hay h\u1ea1n ch\u1ebf s\u1eed d\u1ee5ng d\u1eef li\u1ec7u theo y\u00eau c\u1ea7u c\u1ee7a Kh\u00e1ch h\u00e0ng, c\u00e1c quy\u1ec1n l\u1ee3i c\u1ee7a Kh\u00e1ch h\u00e0ng theo h\u1ee3p \u0111\u1ed3ng, th\u1ecfa thu\u1eadn d\u1ecbch v\u1ee5 k\u00fd v\u1edbi Ch\u00fang t\u00f4i m\u00e0 \u0111\u00f2i h\u1ecfi ph\u1ea3i s\u1eed d\u1ee5ng D\u1eef li\u1ec7u c\u00e1 nh\u00e2n n\u00f3i tr\u00ean, c\u00f3 th\u1ec3 b\u1ecb gi\u00e1n \u0111o\u1ea1n, thay \u0111\u1ed5i, ho\u1eb7c ch\u1ea5m d\u1ee9t.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ph\u01b0\u01a1ng ti\u1ec7n c\u00f4ng c\u1ee5 \u0111\u1ec3 kh\u00e1ch h\u00e0ng ti\u1ebfp c\u1eadn, ch\u1ec9nh s\u1eeda, y\u00eau c\u1ea7u cung c\u1ea5p th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh:<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c quy\u1ec1n ti\u1ebfp c\u1eadn, ch\u1ec9nh s\u1eeda th\u00f4ng tin c\u00e1 nh\u00e2n, y\u00eau c\u1ea7u cung c\u1ea5p th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a ch\u00ednh m\u00ecnh b\u1eb1ng c\u00e1ch t\u1ef1 truy c\u1eadp v\u00e0o website, \u0111\u0103ng nh\u1eadp r\u1ed3i ch\u1ecdn m\u1ee5c \u201cTh\u00f4ng tin c\u00e1 nh\u00e2n\u201d ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi Ch\u00fang t\u00f4i qua email support@akabot.vn \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean Website \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\"><b>\u0110i\u1ec1u kho\u1ea3n thi h\u00e0nh<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u00c1p d\u1ee5ng ph\u00e1p lu\u1eadt<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ch\u00ednh s\u00e1ch n\u00e0y \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh b\u1edfi ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ch\u00ednh s\u00e1ch n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 thay th\u1ebf cho c\u00e1c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt m\u00e0 mang t\u00ednh b\u1ed5 sung c\u00e1c nguy\u00ean t\u1eafc v\u00e0 cam k\u1ebft c\u1ee7a ri\u00eang Ch\u00fang t\u00f4i trong qu\u00e1 tr\u00ecnh x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n. Tr\u01b0\u1eddng h\u1ee3p c\u00f3 m\u00e2u thu\u1eabn gi\u1eefa c\u00e1c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt \u00e1p d\u1ee5ng v\u00e0 n\u1ed9i dung Ch\u00ednh s\u00e1ch n\u00e0y, ho\u1eb7c c\u00e1c quy \u0111\u1ecbnh c\u1ee7a lu\u1eadt \u00e1p d\u1ee5ng c\u00f3 y\u00eau c\u1ea7u ch\u1eb7t ch\u1ebd h\u01a1n, c\u00e1c quy \u0111\u1ecbnh c\u1ee7a lu\u1eadt \u00e1p d\u1ee5ng s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng.<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Hi\u1ec7u l\u1ef1c Ch\u00ednh s\u00e1ch<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Ch\u00ednh s\u00e1ch n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c k\u1ec3 t\u1eeb ng\u00e0y th\u00f4ng b\u00e1o tr\u00ean trang th\u00f4ng tin D\u1ecbch v\u1ee5. Ch\u00ednh s\u00e1ch c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c Ch\u00fang t\u00f4i c\u1eadp nh\u1eadt, thay \u0111\u1ed5i \u1edf t\u1eebng th\u1eddi \u0111i\u1ec3m. N\u1ed9i dung thay \u0111\u1ed5i s\u1ebd \u0111\u01b0\u1ee3c Ch\u00fang t\u00f4i th\u00f4ng b\u00e1o chi ti\u1ebft tr\u00ean website D\u1ecbch v\u1ee5 v\u00e0 ch\u1ec9 r\u00f5 th\u1eddi \u0111i\u1ec3m c\u1eadp nh\u1eadt g\u1ea7n nh\u1ea5t. Ch\u00fang t\u00f4i khuy\u1ebfn kh\u00edch Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean ki\u1ec3m tra l\u1ea1i \u0111\u1ec3 xem c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt c\u1ee7a Ch\u00ednh s\u00e1ch.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Li\u00ean h\u1ec7 ch\u00fang t\u00f4i<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Khi c\u00f3 b\u1ea5t c\u1ee9 y\u00eau c\u1ea7u, khi\u1ebfu n\u1ea1i, tin b\u00e1o, li\u00ean quan \u0111\u1ebfn c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n, Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi Ch\u00fang t\u00f4i theo th\u00f4ng tin chi ti\u1ebft sau:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00f4ng ty TNHH FPT IS<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ecba ch\u1ec9: T\u1ea7ng 22, t\u00f2a nh\u00e0 Keangnam Landmark 72, E6, \u0111\u01b0\u1eddng Ph\u1ea1m H\u00f9ng, ph\u01b0\u1eddng M\u1ec5 Tr\u00ec, qu\u1eadn Nam T\u1eeb Li\u00eam, TP. H\u00e0 N\u1ed9i<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u1ed1 \u0111i\u1ec7n tho\u1ea1i: 024 356260200<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email: <\/span><span style=\"font-weight: 400;\">support@uvote.vn<\/span><\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ch\u00ednh s\u00e1ch n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c t\u1eeb ng\u00e0y 01\/07\/2023. Kh\u00e1ch h\u00e0ng hi\u1ec3u v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng, Ch\u00ednh s\u00e1ch n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i theo t\u1eebng th\u1eddi k\u1ef3 v\u00e0 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o t\u1edbi Kh\u00e1ch h\u00e0ng th\u00f4ng qua website c\u1ee7a Ch\u00fang t\u00f4i tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng. Nh\u1eefng thay \u0111\u1ed5i v\u00e0 th\u1eddi \u0111i\u1ec3m c\u00f3 hi\u1ec7u l\u1ef1c s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0 c\u00f4ng b\u1ed1 t\u1ea1i website c\u1ee7a Ch\u00fang t\u00f4i. Vi\u1ec7c Kh\u00e1ch h\u00e0ng ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 sau th\u1eddi h\u1ea1n th\u00f4ng b\u00e1o v\u1ec1 c\u00e1c n\u1ed9i dung s\u1eeda \u0111\u1ed5i, b\u1ed5 sung trong t\u1eebng th\u1eddi k\u1ef3 \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c Kh\u00e1ch h\u00e0ng \u0111\u00e3 ch\u1ea5p nh\u1eadn c\u00e1c n\u1ed9i dung s\u1eeda \u0111\u1ed5i, b\u1ed5 sung \u0111\u00f3.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng \u0111\u00e3 bi\u1ebft r\u00f5 v\u00e0 \u0111\u1ed3ng \u00fd b\u1ea3n Ch\u00ednh s\u00e1ch n\u00e0y c\u0169ng l\u00e0 Th\u00f4ng b\u00e1o x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 13 Ngh\u1ecb \u0111\u1ecbnh 13\/N\u0110-CP\/2023 v\u00e0 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i, b\u1ed5 sung trong t\u1eebng th\u1eddi k\u1ef3 tr\u01b0\u1edbc khi Ch\u00fang t\u00f4i ti\u1ebfn h\u00e0nh x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n. Theo \u0111\u00f3, Ch\u00fang t\u00f4i kh\u00f4ng c\u1ea7n th\u1ef1c hi\u1ec7n th\u00eam b\u1ea5t k\u1ef3 bi\u1ec7n ph\u00e1p n\u00e0o kh\u00e1c n\u1eb1m m\u1ee5c \u0111\u00edch th\u00f4ng b\u00e1o vi\u1ec7c x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n cho Kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng cam k\u1ebft th\u1ef1c hi\u1ec7n nghi\u00eam t\u00fac c\u00e1c quy \u0111\u1ecbnh t\u1ea1i Ch\u00ednh s\u00e1ch n\u00e0y. C\u00e1c v\u1ea5n \u0111\u1ec1 ch\u01b0a \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh, c\u00e1c B\u00ean th\u1ed1ng nh\u1ea5t th\u1ef1c hi\u1ec7n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt, h\u01b0\u1edbng d\u1eabn c\u1ee7a c\u01a1 quan Nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n v\u00e0\/ho\u1eb7c c\u00e1c s\u1eeda \u0111\u1ed5i, b\u1ed5 sung Ch\u00ednh s\u00e1ch n\u00e0y \u0111\u01b0\u1ee3c Ch\u00fang t\u00f4i th\u00f4ng b\u00e1o cho Kh\u00e1ch h\u00e0ng trong t\u1eebng th\u1eddi k\u1ef3.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 th\u1ea5y qu\u1ea3ng c\u00e1o ho\u1eb7c n\u1ed9i dung kh\u00e1c tr\u00ean b\u1ea5t k\u1ef3 trang tin \u0111i\u1ec7n t\u1eed, \u1ee9ng d\u1ee5ng ho\u1eb7c thi\u1ebft b\u1ecb n\u00e0o c\u00f3 th\u1ec3 li\u00ean k\u1ebft \u0111\u1ebfn c\u00e1c trang tin \u0111i\u1ec7n t\u1eed ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a c\u00e1c \u0111\u1ed1i t\u00e1c, nh\u00e0 qu\u1ea3ng c\u00e1o, nh\u00e0 t\u00e0i tr\u1ee3 ho\u1eb7c c\u00e1c b\u00ean th\u1ee9 ba kh\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i kh\u00f4ng ki\u1ec3m so\u00e1t n\u1ed9i dung ho\u1eb7c c\u00e1c li\u00ean k\u1ebft xu\u1ea5t hi\u1ec7n tr\u00ean c\u00e1c trang tin \u0111i\u1ec7n t\u1eed ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u00ean th\u1ee9 ba v\u00e0 kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u1eb7c\/v\u00e0 tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi c\u00e1c trang tin \u0111i\u1ec7n t\u1eed ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u00ean th\u1ee9 ba \u0111\u01b0\u1ee3c li\u00ean k\u1ebft \u0111\u1ebfn ho\u1eb7c t\u1eeb b\u1ea5t k\u1ef3 trang tin \u0111i\u1ec7n t\u1eed, \u1ee9ng d\u1ee5ng ho\u1eb7c thi\u1ebft b\u1ecb n\u00e0o. C\u00e1c trang tin \u0111i\u1ec7n t\u1eed v\u00e0 d\u1ecbch v\u1ee5 n\u00e0y c\u00f3 th\u1ec3 tu\u00e2n theo c\u00e1c ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt v\u00e0 \u0111i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng c\u1ee7a ri\u00eang c\u1ee7a b\u00ean th\u1ee9 ba.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n n\u1ebfu ph\u00e1t sinh tranh ch\u1ea5p, c\u00e1c B\u00ean s\u1ebd ch\u1ee7 \u0111\u1ed9ng gi\u1ea3i quy\u1ebft th\u00f4ng qua th\u01b0\u01a1ng l\u01b0\u1ee3ng, h\u00f2a gi\u1ea3i. Tr\u01b0\u1eddng h\u1ee3p h\u00f2a gi\u1ea3i kh\u00f4ng th\u00e0nh, tranh ch\u1ea5p s\u1ebd \u0111\u01b0\u1ee3c \u0111\u01b0a ra T\u00f2a \u00e1n nh\u00e2n d\u00e2n c\u00f3 th\u1ea9m quy\u1ec1n \u0111\u1ec3 gi\u1ea3i quy\u1ebft theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CH\u00cdNH S\u00c1CH B\u1ea2O V\u1ec6 D\u1eee LI\u1ec6U C\u00c1 NH\u00c2N V\u00c0 TH\u00d4NG TIN GIAO D\u1ecaCH NG\u01af\u1edcI TI\u00caU D\u00d9NG &nbsp; M\u1ee5c \u0111\u00edch Trong qu\u00e1 tr\u00ecnh cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111i\u1ec7n t\u1eed (\u201cD\u1ecbch v\u1ee5\u201d) cho Kh\u00e1ch h\u00e0ng, Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 ph\u1ea3i ti\u1ebfp c\u1eadn, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u1ed7i Kh\u00e1ch h\u00e0ng. Th\u1ea5u hi\u1ec3u v\u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1974","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Chinh sach bao mat - UVote - Gi\u1ea3i ph\u00e1p bi\u1ec3u quy\u1ebft \u0111i\u1ec7n t\u1eed h\u00e0ng \u0111\u1ea7u Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uvote.vn\/en\/chinh-sach-bao-mat\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chinh sach bao mat\" \/>\n<meta property=\"og:description\" content=\"CH\u00cdNH S\u00c1CH B\u1ea2O V\u1ec6 D\u1eee LI\u1ec6U C\u00c1 NH\u00c2N V\u00c0 TH\u00d4NG TIN GIAO D\u1ecaCH NG\u01af\u1edcI TI\u00caU D\u00d9NG &nbsp; M\u1ee5c \u0111\u00edch Trong qu\u00e1 tr\u00ecnh cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111i\u1ec7n t\u1eed (\u201cD\u1ecbch v\u1ee5\u201d) cho Kh\u00e1ch h\u00e0ng, Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 ph\u1ea3i ti\u1ebfp c\u1eadn, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u1ed7i Kh\u00e1ch h\u00e0ng. 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